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7.5 RESOURCE: Renting It Right – Dispute Resolution

A landlord refusing to return a security deposit is a great example of a situation where a tenant would need to access the Residential Tenancy Branch’s dispute resolution service. Many tenant-landlord disputes can be resolved without the need for this formal legal proceeding. But when your landlord refuses to follow the law, you should have a basic understanding of how dispute resolution can help you stand up for and enforce your rights.

This course covered some of the basics of dispute resolution, but there is still much to learn. What types of orders can you obtain? How do you submit an application and how much does it cost? What evidence is most likely to persuade an arbitrator? Is there anything you can do if you lose a hearing? If you would like to learn more about how to apply for, prepare for, and participate in the RTB’s dispute resolution service, move on to TRAC’s next course, Renting It Right – Dispute Resolution, after completing this one.