Module 1 outlines the types of disputes that can be adjudicated through the Residential Tenancy Branch (RTB), and some important factors to consider before applying for dispute resolution.
Learning Objectives
After completing Module 1, you should be able to understand:
the types of disputes that fall outside the jurisdiction of the RTB, and where those disputes can be adjudicated;
the types of remedies that tenants and landlords can apply for through dispute resolution;
the legal principles of natural justice and procedural fairness;
how to assess the merits of a case, to help you determine whether or not to apply for dispute resolution; and
some basic rules to follow when engaged in settlement negotiations with a landlord.
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