Each party should be given a chance to present evidence at a hearing. When it is your turn to speak to the arbitrator, here are some general suggestions to keep in mind:
- Always refer to your most important evidence, as some arbitrators will only consider evidence they were directed to during the hearing.
- Do not assume the arbitrator is an expert on everything; walk them through your evidence and explain how it supports the claims you are trying to prove.
- Refer to specific page numbers and paragraphs in your evidence package, pausing briefly if you sense the arbitrator needs time to find the correct spot.
- Speak at a pace that will allow the arbitrator to take notes and absorb what you are saying. If they are having trouble following along, be patient and willing to provide clarification.
- If the opposing party interrupts you while presenting evidence, do not engage with them; the arbitrator should handle the situation and allow you to finish speaking.