The Residential Tenancy Act says that an arbitrator’s decision must:
- be in writing;
- be signed and dated;
- include the reasons for the decision; and
- be given within 30 days.
If you participate in a dispute resolution hearing related to an urgent matter, such as an eviction notice, you can generally expect to receive the decision well in advance of the 30-day deadline. However, arbitrators may sometimes take the full 30 days, or even longer, to produce a decision. If an arbitrator exceeds the 30-day deadline, their decision is still valid and must be obeyed.