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5.1 The Arbitrator’s Decision

The Residential Tenancy Act says that an arbitrator’s decision must:

  • be in writing;
  • be signed and dated;
  • include the reasons for the decision; and
  • be given within 30 days.

If you participate in a dispute resolution hearing related to an urgent matter, such as an eviction notice, you can generally expect to receive the decision well in advance of the 30-day deadline. However, arbitrators may sometimes take the full 30 days, or even longer, to produce a decision. If an arbitrator exceeds the 30-day deadline, their decision is still valid and must be obeyed.