Welcome to the Tenant Resource & Advisory Centre’s (TRAC) online course, Renting It Right – Dispute Resolution. This advanced-level course will teach you how to apply for, prepare for, and participate in the Residential Tenancy Branch’s dispute resolution process.
Since 1984, TRAC has been a provincial leader in tenant education and advocacy. In addition to its series of Renting It Right courses, TRAC provides BC tenants with free legal representation, phone assistance, educational workshops, and plain language publications. Visit tenants.bc.ca to learn more about TRAC’s programs and services.
Renting It Right: Dispute Resolution consists of five modules:
- Before Applying
- Applying for a Hearing
- Preparing a Case
- Participating in a Hearing
- After the Hearing
While TRAC’s programs and services are available to all tenants living in BC, Renting It Right: Dispute Resolution has been developed with two specific audiences in mind:
- tenants self-representing at dispute resolution; and
- advocates assisting tenants at dispute resolution.
Before getting started, you should also be aware that the content of this course is more advanced than the other Renting It Right courses. If you are looking for a more basic overview of tenants’ and landlords’ rights and responsibilities, you should consider completing Renting It Right: Tenant-Landlord Law in BC before moving on to this course.
If you have registered for this course, you will be asked to take a short quiz at the end of each Module. Registered students who view at least 90% of the overall course, and receive at least 80% on each quiz, will be provided with a certificate of completion.