A tenant should feel safe and secure in their new home. To ensure the previous tenants no longer have access to the rental unit, you have the right to ask your landlord to rekey the locks, free of charge. If you are moving in with other co-tenants listed on the tenancy agreement, each person has the right to receive their own set of keys.
Your landlord must also provide you and any co-tenants with keys or access devices to other parts of the rental property that are included as part of your tenancy. For example, you might have your own secured storage area or mailbox, or your building might offer common areas, such as a gym or laundry room.
- TRAC Webpage – Locks and Keys
- TRAC Template Letter – Locks to be Rekeyed
- RTA Section 25 – Rekeying locks for new tenants
- RTB Policy Guideline 1 – Landlord & Tenant: Responsibility for Residential Premises